Troubleshooting TweetMe

Here's a troubleshooting guide to help you identify and fix issues with the TweetMe extension.

The Tweet button in the Tweet Share Popup is disabled

This is most likely to happen if the tweet message exceeds the 280 character limit. Remove some texts from your Tweet post and try again.

Contact Support

If you have progressed through the previous steps but have not been able to resolve your issue, then you are ready to reach out for support. Here’s how to help our support team provide the best possible assistance:

• Please be specific as to both the problem and your desired functionality for TweetMe, and provide any URL(s) being discussed.
• Please be concise. If you have multiple questions or a longer message, consider using bullets or numbers to help keep your questions clear and distinct.

Log into your account first and then submit a support ticket through this form.